FREE TWO DAY SHIPPING ON ORDERS OVER $200
Todd Snyder

Shipping & Returns

Our philosophy on clothes shopping online is it should be as simple and easy as trying your clothes on in a showroom.

To make that happen we have free shipping & free returns on all orders for customers within the US. If there’s something you don’t like or that doesn’t fit, it’s not a problem. Return it to us for an exchange or a full refund.

Free Shipping

  • Shipping is always free for our customers in the US.
  • Orders are shipped from our New Jersey warehouse and typically get delivered to he NYC Metro area within 1 day of shipment.

International Shipping

We offer USPS and UPS for our international customers. Upon checkout you'll see options according to the country you're shipping to. We do not charge taxes or duties on international shipments so you will most likely be paying fees at the customs office according to local law. In most cases all orders received by 2PM EST ship within two business days with holidays and weekends being the exception. 

Unfortunately, we cannot offer free shipping and returns to our international customers. If, however, you receive a defective or damaged product we ask that you send us an invoice of how much it costs to ship the defective product back and we will credit you.

Non-Returnable Items

All sales are final and non-returnable on items marked final markdown and/or non-returnable.

Free Returns

Returns are free and easy for our customers in the US. Items you're returning must be sent back to us new and undamaged and must be returned within 45 days of purchase.

Steps for returns

  • Pack up the items you want to returning in their original packaging.
  • Include the original packing slip and list the reason for the return.
  • In the case of a partial return mark which items you're returning.
  • Attach the return label to the package and hand it off to the return shipper(usually UPS).
  • Typically it takes 3-5 business days after delivery to us for the item to be received back in inventory and another business day to process a refund.

Exchanges

If the piece you order doesn’t fit, or simply isn’t what you expected, just contact us and we'll tell you where to send it and get you the new item as quickly as possible.

Questions? Talk to a concierge.

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Shipping Policy
Free standard shipping & returns on every US order. Most orders ship same day when ordered by 2pm EST.


Have any questions about ordering, sizing or shipping? Email us.

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