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Shipping Policy
FREE GROUND SHIPPING & FREE RETURNS on orders over $50. Most orders ship same day when ordered by 2pm EST.

Have any questions about ordering, sizing or shipping? Email us.


Shipping & Returns

Domestic Shipping

  • Ground Shipping is Free for all orders over $50
  • Ground Shipping for U.S. orders under $50 is offered at a flat rate of $9
  • Orders are shipped from our New Jersey warehouse and typically get delivered to the NYC Metro area within 1 day of shipment.

International Shipping

Our international shipping rates include both transportation and import fees including customs, taxes, and duties. Please note: International shipments are routed via a forwarding company. In some cases, you may see your order arrive and depart from our forwarding service’s main hub in Spring Gardens, New York. 

Unfortunately, we cannot offer free shipping and returns to our international customers. If, however, you receive a defective or damaged product we ask that you send us an invoice of how much it costs to ship the defective product back and we will credit you.


Items being returned must be sent back new, undamaged and within 30 days of purchase. Items marked "Final Sale" or "Final Markdown" are non-returnable. 

Steps for returns

  • Pack up the items you want to return in their original packaging.
  • Include the original packing slip and list the reason for the return.
  • In the case of a partial return mark which items you're returning.
  • Attach the return label to the package and hand it off to the return shipper (usually UPS). 
  • Typically it takes 3-5 business days after delivery to us for the item to be received back in inventory and another business day to process a refund.


If the piece you order doesn’t fit, or simply isn’t what you expected, just contact us and we'll tell you where to send it and get you the new item as quickly as possible.

Questions? Talk to a concierge.