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Our international shipping rates include both transportation and import fees including customs, taxes, and duties. Please note: International shipments are routed via a forwarding company. In some cases, you may see your order arrive and depart from our forwarding service’s main hub in Spring Gardens, New York.
Unfortunately, we cannot offer free shipping and returns to our international customers. If, however, you receive a defective or damaged product we ask that you send us an invoice of how much it costs to ship the defective product back and we will credit you.
Items being returned must be sent back new, undamaged and within 30 days of purchase. Items marked "Final Sale" or "Final Markdown" are non-returnable.
Steps for returns
If the piece you order doesn’t fit, or simply isn’t what you expected, just contact us and we'll tell you where to send it and get you the new item as quickly as possible.
Questions? Talk to a concierge.