Your Cart is Empty
Review posted
Reviewed by Christian C.
Verified Buyer
Quality Issue, Terrible Customer Service
I recently purchased this shirt expecting that the quality would be inline with the price. Unfortunately my experience has been nothing short of disappointing.
After 3-4 wash cycles, the buttons on this shirt started falling off. I reached out to the customer service team only to be met with indifference and a complete lack of assistance. I asked if it was possible to send a few replacement buttons and was informed that no replacements were available and that they “apologize for the inconvenience”. No other solution was offered and I am now past the return window. Now I either have to throw the item out or completely replace the buttons with a different matching set.
Save your money and steer clear of Todd Snyder. There are plenty of other reputable brands that deliver quality and stand by their products.
Loading...
I don't recommend this product
Was this helpful?
Todd Snyder
Hi Christian,
We're sorry to hear about your experience with this shirt. After reviewing your case further, it seems that the agent who assisted you failed to follow further steps, which we'll address internally. Someone from our customer care team will be reaching out to make this good for you.
Best,
The Todd Snyder Team