Shirt does not look good after a professional wash and press
When I got the shirt everything looked good. The fabric is slightly thinner than you might think from the photo.
I wore the shirt once and had it washed and pressed at my usual place I've been going to for years (no starch).
The shirt came back with bad wrinkling on the collar, cuffs and around seams that can't be ironed out. The owner of my laundromat claims that the issue is with the way the fabric was cut in the shirt (quality control issue). All my other shirts came back perfectly pressed as they have every time for years so I'm inclined to believe him. When I look at the shirt closely after the first wash, it does look like there is excess fabric, and that the seams aren't lining up right, which makes me suspect a quality control issue.
I contacted Todd Snyder support, who told me they contacted Hamilton (who I presume makes the shirt for TS), and was told this "happens upon pressing cotton fabric that is not fully dry or if the steamer/iron used is set to a high temperature not suited for cotton fabric"
Given that this has never happened to any other cotton shirt I've ever owned, if there is not a quality control issue, this shirt must be particularly sensitive and can't be sent out to be washed and pressed with other shirts. This makes this shirt pretty useless to me. I will not be buying any other of these shirts ever again.
Kindly note that we have contacted you to address this matter with you.
The Todd Snyder Team