Sales person stated he had the same shirt and dried with high heat several times and noted “little to no shrinkage”. I purchased M instead of S so that even if a little shrinkage occurred then it would still be fine, as the shirt was $300 and I wanted to make sure it could be safely laundered. After single wash and dry on medium heat there was dramatic shrinkage and new shirt is now unwearable. A well meaning sales person at the Northpark mall in Dallas location unfortunately gave bad advice.
We're sorry to hear about your shirt shrinking more than expected. Please note that this shirt is meant to be dry cleaned or cold washed and air dried to prevent shrinkage per the care instructions on the shirt. Please note that someone will be reaching out to you to make this good.
The Todd Snyder Team