Terrible packaging and return policy
The sweater is lovely; however, it was delivered in a box without being covered in paper, plastic bag, nor inner packaging, The box was open along the side in transit, and there was a huge stain which made it unwearable. But, due to policy that sale items cannot be returned, regardless of the state in which it was delivered, I am now the recipient of a $180 sweater with a stain that cannot be removed. Given this issue I do not plan on buying anything else from this site.
We're sorry to hear about the sweater, kindly note someone from our customer care team will be reaching out to you in order to better assist.
The Todd Snyder Team